All papers will be published in the workshop wiki (www.soea4ee.org) before the workshop, so that everybody can learn about the problems that are important for other participants. The workshop will consist of long and short paper presentations, brainstorming sessions and discussions. A workshop report will be created collaboratively using the workshop wiki. 

High-quality papers can be selected from the workshop, and (after extension) will be published as a special issue in the following premium international journal:

International Journal of Information Systems in the Service Sector (IJISSS), Official publication of the Information Resources Management Association - www.igi-global.com/ijisss
Listed in Cabell's Directory of Refereed Publications (AACSB Standard) and indexed in many professional databases…